Terms of service

Terms of Service

Welcome to the Laura Simmons website. By accessing and using our site or purchasing from us, you agree to the terms outlined below. Please read them carefully before using our services.

1. General Information

This website is operated by Laura Simmons Haircare. Throughout the site, “we”, “us” and “our” refer to Laura Simmons Haircare. By visiting our site or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

2. Use of This Website

You agree to use our website lawfully and respectfully. You must not use this site to distribute any harmful software, send unsolicited promotions, or attempt to interfere with our site’s security or operation.

3. Product Information

We aim to ensure all product descriptions and pricing are accurate, but we reserve the right to correct errors and update information at any time. All products are intended for external use only. They are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Orders & Payments

All orders are subject to availability and acceptance. Full payment is required at the time of purchase. We accept major credit and debit cards through a secure checkout system.

5. Shipping & Delivery

Delivery times and costs are outlined at checkout. While we aim to dispatch orders promptly, we are not responsible for delays caused by delivery services. Once an order is dispatched, changes to the delivery address cannot be made.

6. Returns & Refunds

We accept returns of unopened, unused items within 14 days of delivery. For full details, please see our Returns & Refunds Policy. If your item arrives damaged or incorrect, contact us within 7 days of receipt.

7. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the service, website content, or any part of our offering at any time without prior notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

8. Intellectual Property

All content on this site, including text, images, product packaging, and branding, is the intellectual property of Laura Simmons Haircare. It may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Laura Simmons Haircare shall not be liable for any loss or damage resulting from the use of this website or our products. This includes indirect or consequential damages.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Updates to These Terms

We may revise these Terms of Service from time to time. The latest version will always be available on this page, with the effective date clearly stated.

13. Contact

If you have any questions about these Terms of Service, please contact us at:
Email: info@laurasimmons.co.uk