Contact information

Contact Information Policy

At Laura Simmons Haircare, we are committed to clear and professional communication. This policy outlines how you can contact us, and how we handle your contact details with care and responsibility.

1. How to Contact Us

If you have any questions about our products, your order, or require assistance, you can reach us via:

We aim to respond to all enquiries within 1–2 business days (Monday to Friday, excluding bank holidays).

2. How We Use Your Contact Information

When you provide your contact details, we use them only for the following purposes:

  • To communicate with you about your order, delivery, or any enquiry you’ve submitted

  • To send updates or marketing emails only if you’ve opted in

  • To provide important service or policy notifications related to your purchases or account

We will never sell or share your contact details with third parties for marketing purposes.

For more information on how we handle and protect your personal information, please refer to our Privacy Policy.

3. Marketing Preferences

If you sign up for our newsletter or marketing emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing message. You may also contact us directly to request removal from our mailing list.